No Clear Brief

If you've ever sat in a stakeholder meeting thinking, "Surely it can't be this complicated?" only to discover that it absolutely can, this is for you.

No Clear Brief is a newsletter for designers, product leaders, and anyone navigating large organisations.

It's about making sense of complexity. The frameworks, the thinking, and the hard lessons from doing this work at global scale.

Written by me, Rob Hampson, designer at JP Morgan Chase. Previously Vodafone.